Reaping the Rewards of Referrals: How A Simple Referral Program Can Increase Your Customer Base

As a home service business, one of the most critical aspects of continued success is acquiring new customers. But even with a professional, well-trained team, top-notch customer care and expertise that rivals any of your competitors, generating new business is challenging.

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What The Garcias Have Learned from 3 Generations of a Successful Cleaning Business

Matriarch of the family, Gloria Garcia earned her living as a house cleaner. And she passed on not only her skills to her daughter, Emma, and granddaughter, Melanie, but her love of cleaning. “It’s one of those things where you either find it very therapeutic or you don’t,” Melanie explained. “And for some reason we…

How online marketing led to over $97K in revenue in just 3 months

Joyce has been working on the admin side for HVAC companies for over five years. When she started out, she did everything in the office except for marketing. Joyce knew marketing had serious potential to drive business, so when she joined the team at Hurricane Air Conditioning as an account executive, improving the company’s marketing…

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Tips for training office staff without prior experience

How to hire and train HVAC office staff without prior experience It can take a lot to hire and onboard new office staff—especially when they don’t have prior experience in your industry.  Amanda Arbogast from Beltway Air Conditioning has been in HVAC management for nine years. She created an efficient onboarding process for new hires…