August 14, 2022 - Housecall Pro

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August 14, 2022

Pros as salespeople infographic

Training Home Service Technicians to be Sales Professionals

In this guide, you’ll find operations and training suggestions that will help make the selling part of a tech’s job more natural. We believe it’s first and foremost a perspective shift that you back up with positive reinforcement and proper training. For this guide, we spoke in-depth to Nick McDonald, founder of High Growth Coach, who

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Home Service Business Return Policy Tips + Refund Flowchart

Misinterpretation of your business’ refund and return policy can spell disaster for your customer service, retention rate, and ultimately, the business itself.  It is estimated that between 30-35% of all products ordered online will be returned. What’s more, 67% of consumers will review the company’s return and refund policy before making the ultimate decision to purchase. A

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Helpful articles about the field service industry, the latest news about the app, and downloadable templates you can use right now.

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